Home Depot military discount policy and registration

Current program terms and eligibility rules

The Home Depot military discount provides a 10 percent price adjustment on eligible full-priced merchandise for personal, non-commercial use.

Who qualifies

The program is open to the following service affiliations across all branches:

• Active duty service members: Full-time active duty personnel in the Army, Navy, Air Force, Marine Corps, Coast Guard, Space Force, and Commissioned Corps of the USPHS and NOAA
• National Guard and Reserve: Active drilling and reserve component personnel
• Military retirees: Personnel who completed 20 or more years of service or received medical retirement
• Veterans: Former service members discharged under conditions other than dishonorable (including honorable and general under honorable conditions discharges)
• Military spouses: Legally married spouses and Gold Star spouses of eligible active, retired, or veteran personnel

The discount is non-transferable and cannot be used by extended family members, adult children, friends, or coworkers. Former service members with dishonorable discharges are ineligible.

The $400 annual savings cap

A critical feature of the Home Depot policy is its annual savings ceiling:

• Maximum annual savings: $400 per verified customer account per calendar year
• Spending threshold: Because the discount is 10 percent, reaching the $400 cap corresponds to $4,000 in qualifying purchases ($4,000 × 0.10 = $400)
• Calendar year reset: The savings counter resets to zero each year on January 1

Once a customer hits $400 in cumulative savings in a given calendar year, the system automatically stops applying the discount until the following January. If you are planning extensive structural renovations that exceed $4,000, consider comparing policies with the Lowe’s military discount, which offers 10 percent savings without an annual dollar ceiling.

How to register through SheerID

To prevent unauthorized use, The Home Depot partners with SheerID, a secure third-party digital verification platform. Registering takes only a few minutes and must be completed prior to receiving discounts:

Step 1: Create or log into your Home Depot account

Visit homedepot.com or open The Home Depot mobile app. Sign in to your existing personal account, or create a free new account using your primary email address. Pro and commercial business accounts are not eligible for the military discount.

Step 2: Navigate to military verification

Access your account profile settings and select the Military Discount Program option, or navigate directly to the program portal at homedepot.com/c/military_discount.

Step 3: Complete the SheerID verification form

Click the verification prompt to open the encrypted SheerID window. You will be asked to submit:

• Full legal name (matching your military records)
• Military status (active duty, veteran, retiree, or spouse)
• Branch of military service
• Date of birth
• Primary residential address and telephone number

Step 4: Document upload (if needed)

In most instances, SheerID verifies your identity instantaneously by cross-referencing authoritative government databases. If an automatic match cannot be established, the system will prompt you to upload an electronic copy of an official military document, such as your DD-214 separation document, an unexpired military retiree card, or official orders. Once approved, your account profile is permanently activated.

Step 5: Spouse account linking

Eligible spouses must create their own independent personal Home Depot accounts and complete SheerID validation under their own name, linking to the service member record to generate their own personal barcode.

Redeeming savings: online vs in store

Once your account has been validated by SheerID, the redemption process depends on whether you are shopping online or at a local retail warehouse:

Shopping Channel  Redemption Method                     Key Requirement
----------------  ------------------------------------  ------------------------------------------------
Online / App      Automatic at checkout                 Must be logged into verified personal account
In-Store          Virtual ID QR code or phone number    Scan QR in Home Depot app or enter phone number

In-store redemption with the Virtual ID or phone number

The Home Depot no longer accepts physical military ID cards, VA medical cards, or paper records at store checkout registers. To use your discount in a local store:

1. Open The Home Depot mobile application on your smartphone, sign in to your verified personal account, tap your account profile, and select “Virtual ID” to scan the displayed QR code at the register or self-checkout scanner.
2. Alternatively, enter the registered telephone number linked to your verified Home Depot Military Discount account on the checkout keypad at the register.
3. The point-of-sale system validates your active status and automatically deducts 10 percent from eligible items in your transaction.

Because the Virtual ID QR code refreshes periodically for fraud prevention, static screenshots or printed photos of the barcode will not scan successfully.

Online shopping redemption

When purchasing on homedepot.com or within the mobile app:

1. Log in to your verified personal account before adding items to your cart.
2. Proceed to the online checkout screen.
3. The 10 percent discount is automatically applied to eligible full-priced items.
4. Your cart summary will display the exact discount amount and your remaining annual balance toward the $400 ceiling.

Product exclusions and policy restrictions

The Home Depot military discount is intended for personal home maintenance and DIY projects. It does not apply across all store departments:

• Major appliances: Washers, dryers, refrigerators, dishwashers, and built-in cooking appliances are excluded.
• Commodity building materials: Structural lumber, dimensional studs, plywood, oriented strand board (OSB), concrete, and electrical wire are excluded due to volatile wholesale commodity pricing.
• Value-priced and clearance goods: Merchandise marked down on clearance, special buy promotions, seasonal promotional events, and Black Friday doorbusters cannot be discounted further.
• Labor and professional services: Tool rental fees, truck rentals, home installation services, and carpet installation are ineligible.
• Delivery charges: Standard shipping, scheduled freight delivery, and direct-to-jobsite delivery fees are not discountable.
• Gift cards: Store gift cards and third-party merchant gift cards are completely excluded.
• Commercial orders: The discount cannot be used for commercial contracting businesses, rental property management, or wholesale contractor accounts.

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