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Truth Veteran

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How to reach our team

We welcome your feedback, questions regarding apparel orders, and reports concerning our educational resources. Whether you have an inquiry about a made-to-order t-shirt, need help with order tracking, or wish to submit an editorial correction, our support staff is ready to assist.

You can contact Truth Veteran through the following official channels:

  • Email support: Send an email directly to [email protected].
  • Mailing address: You can reach our administrative office by mail at 1752 Wilking Way, Shakopee, MN 55379.

We review inquiries and reply by email as soon as we can.

Inquiries we handle

Our customer support team is equipped to assist you with:

  • Apparel and store orders: Questions about production timelines, sizing measurements, shipping status, tracking numbers, or requesting a replacement for an item that arrived damaged or misprinted. For details on our policies, review our shipping policy and our returns policy.
  • Editorial feedback and citations: Reports regarding regulatory updates, broken links, or suggested corrections to our benefit guides. Please cite the relevant 38 CFR section or VA.gov reference in your message.
  • Website accessibility: Technical feedback regarding screen reader compatibility, keyboard navigation, or color contrast. For details, read our accessibility statement.

Important claims assistance notice

Truth Veteran is an independent publishing platform and apparel store. We are not the Department of Veterans Affairs, a government agency, or an accredited Veterans Service Organization. Our staff members are not VA-accredited attorneys, claims agents, or service officers.

Under federal law (38 U.S.C. Chapter 59), only accredited individuals and organizations may assist veterans in preparing, presenting, or prosecuting claims before the VA. Our team cannot review your individual medical records, give advice on your specific claim strategy, or submit paperwork on your behalf. If you need personalized claims assistance, we encourage you to connect with a recognized Veterans Service Organization, such as the VFW, DAV, or American Legion, or locate an accredited representative through the official VA accreditation directory.